Frequently Asked Questions
Everything you need to know about your tennis gear and orders.
How do I choose the right tennis racket for my skill level?
We categorize our rackets by player level: Beginner (lightweight/oversized), Intermediate (balanced power and control), and Advanced (heavier/precision-focused). Check our detailed 'Racket Finder' guide for specific recommendations.
Do you offer professional racket restringing services?
Yes, we offer a professional restringing service. You can select your preferred string and tension when purchasing a new racket, or send your current racket to our experts for a refresh.
What is your return policy for tennis shoes and apparel?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that shoes must be tested on indoor surfaces to be eligible for a full refund.
How long does shipping take within the country?
Standard shipping typically takes 3-5 business days. We also offer an express 24-hour delivery option for orders placed before 2:00 PM Monday through Friday.
Can I demo a racket before committing to a purchase?
Absolutely. Our 'Try Before You Buy' program allows you to rent up to two rackets for a 10-day period. The demo fee is fully refundable if you decide to purchase a new racket from us.
Do you offer team or club discounts for bulk orders?
Yes, we provide special pricing for tennis clubs, coaches, and schools purchasing balls, court equipment, or team kits. Please contact our sales team directly for a custom quote.